GUI on Windows 10 cuts off certain values

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thorin33
Posts: 14
Joined: 29 May 2014, 21:23

GUI on Windows 10 cuts off certain values

Postby thorin33 » 08 Sep 2016, 21:45

I have been using this application for many years on a Win XP machine. I finally upgraded to a win 10 laptop and notice that the top (date) and bottom values (Total) seem to be cut off. Has anyone else seen this and is there a solution?

Metalogic
Site Admin
Posts: 188
Joined: 20 Feb 2010, 02:37

Re: GUI on Windows 10 cuts off certain values

Postby Metalogic » 14 Sep 2016, 22:11

Hi thorin33,
I myself use Win10 and I haven't noticed any UI issues. Could you include a screenshot so I can review?
Enjoy our software? Then please submit a review.

thorin33
Posts: 14
Joined: 29 May 2014, 21:23

Re: GUI on Windows 10 cuts off certain values

Postby thorin33 » 15 Sep 2016, 06:30

Here you go.
Attachments
cutoff.jpg
cutoff.jpg (110.41 KiB) Viewed 24751 times

Metalogic
Site Admin
Posts: 188
Joined: 20 Feb 2010, 02:37

Re: GUI on Windows 10 cuts off certain values

Postby Metalogic » 21 Sep 2016, 22:38

Thanks for the screenshot, thorin33.

The issue does not appear to be Windows 10 per se but rather the text size being set to greater than 100%. Here's an article on how this is set:
http://windows.wonderhowto.com/how-to/change-font-size-windows-10-0166687/

Could you confirm whether your text is set greater than the default?
Enjoy our software? Then please submit a review.

thorin33
Posts: 14
Joined: 29 May 2014, 21:23

Re: GUI on Windows 10 cuts off certain values

Postby thorin33 » 21 Sep 2016, 22:52

I am indeed using a size of 150% (which is the recommended default for my laptop). When I change to 125% or 100%, the values are not cut off but the display size on the fonts and such are much too small on my 14" laptop. Not sure there is anything else I can do.

Metalogic
Site Admin
Posts: 188
Joined: 20 Feb 2010, 02:37

Re: GUI on Windows 10 cuts off certain values

Postby Metalogic » 21 Sep 2016, 23:14

Glad we found the cause of the issue.

If you need the font size to be 150% then there is currently no solution for this issue. I can look at scaling the grid based on the text size in a future release.
Enjoy our software? Then please submit a review.

thorin33
Posts: 14
Joined: 29 May 2014, 21:23

Re: GUI on Windows 10 cuts off certain values

Postby thorin33 » 22 Sep 2016, 08:14

That would be great. It is still very much usable and I'll deal.

Thanks

thorin33
Posts: 14
Joined: 29 May 2014, 21:23

Re: GUI on Windows 10 cuts off certain values

Postby thorin33 » 27 Apr 2020, 09:24

Resurrecting my old thread as I have a new laptop (running win 10) that has a 4K display. I can't remember what I did to get the the GUI issue resolved. My scaling is set to 250% and my text size is 100%. My values are all cut off on the new laptop. Any suggestions?

cutoff.jpg
cutoff.jpg (176.34 KiB) Viewed 10483 times

thorin33
Posts: 14
Joined: 29 May 2014, 21:23

Re: GUI on Windows 10 cuts off certain values

Postby thorin33 » 27 Apr 2020, 09:58

I fixed the issue by using the Compatibility setting overriding the High DPI setting to System (Enchanced).

Hope this helps other users.


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